I'm trying to help a client rollover an account at an old employer in another state. It is a 403(b) and she stopped working for the district back in 1993. It has taken me nearly four months and two paperwork submissions for me to be told that the district can't verify my client ever worked for them - so the plan administrator will not process the rollover. Keep in mind my client has an account that is in the name of that district's plan - thus proof she was employed there. The administrator has had to waste time on this, I've spent several hours on it and now the school district will be forced to go through employment records all the way back to 1993 (which likely means ordering boxes from storage) all so a $5,000 account can be rolled over.